F-1-22, Reporting a Workout Option via Fannie Mae’s Servicing Solutions System (10/11/2023)

Submit a case into Fannie Mae’s servicing solutions system by entering loan-level information, including:

• a property valuation, and

• the applicable campaign ID to identify the mortgage loan modification program under which the case is being submitted.

Report loan-level data in Fannie Mae’s servicing solutions system upon receipt of the borrower’s first Trial Period Plan payment and all subsequent Trial Period Plan payments under the Trial Period Plan.

If the borrower makes all required Trial Period Plan payments, continue to step 3. If not, cancel the case in Fannie Mae’s servicing solutions system and do not continue to step 3.

After application of all Trial Period Plan payments made by the borrower, the servicer must represent and warrant in Fannie Mae’s servicing solutions system that once the sum of payments totals a full contractual payment on the underlying mortgage loan, the borrower has been in a delinquent status (that is, not current in contractual payments) on each of the last four monthly payment due dates and continues to be delinquent.

After Fannie Mae’s prior written approval is obtained, if required, and the MBS mortgage loan is reclassified, if applicable, the servicer will update the Officer Signature Date in Fannie Mae’s servicing solutions system to close the mortgage loan modification.

Note: If the pre-modification UPB or the pre-modification LPI reported in Fannie Mae’s servicing solutions system for the closed mortgage loan modification does not agree with the pre-modification UPB or LPI in Fannie Mae’s investor reporting system, the mortgage loan modification will not be processed in Fannie Mae’s investor reporting system until the discrepancy is resolved.

Obtain a signed mortgage loan modification agreement from the borrower(s) and any co-makers or endorsers of the note.

Have its authorized representative sign the completed mortgage loan modification agreement to indicate the servicer’s approval of the mortgage loan modification or extension.

Submit the information pertaining to the mortgage loan modification as a case in Fannie Mae’s servicing solutions system, and upload the executed mortgage loan modification agreement.

Note: If Fannie Mae notifies the servicer of any discrepancies between the information entered into Fannie Mae’s servicing solutions system and Fannie Mae’s investor reporting system, continue with steps 4 and 5.

Work with Fannie Mae to identify the proper corrective action required to resolve the issue(s).

the data entered into Fannie Mae’s servicing solutions system was incorrect

• cancel the case in Fannie Mae’s servicing solutions system,

• correct the data, and

• resubmit a case via Fannie Mae’s servicing solutions system.

the data reported through the LAR was inaccurate

submit a corrected LAR.

Notify Fannie Mae when it has completed the appropriate corrective action.

Note: Fannie Mae will then resolve the error in its investor reporting system. The servicer can confirm that the investor reporting system accurately applied the modified terms after the error is resolved.

Once the servicer has received all required documentation, including the interior property inspection report, if applicable, it must report its final acceptance of the Mortgage Release to Fannie Mae through Fannie Mae’s servicing solutions system.

Note: Regardless of the transition option, the servicer must submit the case to Fannie Mae through Fannie Mae’s servicing solutions system to report its final acceptance of the Mortgage Release.

Review and confirm the REOgram, in accordance with Timing of the REOgram in E-4.1-01, Notifying Fannie Mae of an Acquired PropertyE-4.1-01, Notifying Fannie Mae of an Acquired Property and submit any applicable lien release documents and contact information for the HOA, to Fannie Mae’s SF CPM division (see F-4-02, List of ContactsF-4-02, List of Contacts).

Note: Also see A1-4.2-01, Compensatory Fees Other Than Delays in the Liquidation ProcessA1-4.2-01, Compensatory Fees Other Than Delays in the Liquidation Process, for additional information on applicable compensatory fees.